Small Business > Innovation Nation
IPhone credit card swipe war heats up
(16/02/2010)
By Jessica Bruder, contributing writerFebruary 16, 2010: 11:25 AM ET
NEW YORK (CNNMoney.com) -- What if your iPhone took plastic? Imagine if your business could use it as a mobile credit card processor, a swipe-and-go system for ringing up payments wherever you roam.
A telecommuting pioneer's call center revolution
(23/02/2010)
By Jennifer Alsever, contributing writerFebruary 23, 2010: 12:52 PM ET
(CNNMoney.com) -- When Jim Ball ran a traditional call center in Golden, Colo., in the late 1990s, employee turnover was rampant. Often, Ball was forced to hire just about anyone who walked in the door because few people were willing to commute to the call center and sit in a sterile cubicle for minimum wage.
A search engine for global e-commerce
(19/02/2010)
By Jennifer Alsever, contributing writerFebruary 19, 2010: 10:21 AM ET
(CNNMoney.com) -- In 2005, Harvard Business School student Josh Green was working as an intern at E Ink, the Cambridge, Mass., company that developed displays for the Amazon Kindle. His boss asked him to find an overseas manufacturer of electronic display components. How hard could that be?